GembaLytics.ai

Overview

This Privacy Policy explains how GembaLytics collects, uses, and shares information when you visit our website or use our services (the “Service”). If you have questions, contact us at the email address shown in the site footer.

Information We Collect

Contact information: when you submit our contact form or subscribe to our newsletter, we collect details such as name (if provided) and email address.
Account and billing information: when you create an account and purchase a subscription, payment processing is handled by our payment provider (e.g., Stripe). We receive limited billing details necessary to manage your subscription and support (for example, subscription status and identifiers), but we do not store full payment card details.
Usage and technical data: like many websites, we may collect device/browser information, IP address, and pages visited for security, debugging, and analytics.

How We Use Information

To operate, maintain, and improve the Service.
To respond to requests and provide customer support.
To send service communications (e.g., subscription confirmation, important notices).
To send newsletter emails if you subscribe (you can unsubscribe anytime).
To protect the Service, prevent abuse, and comply with legal obligations.

How We Share Information

We may share information with:

Service providers that help us run the Service (e.g., email delivery, hosting, analytics).
Payment processors (e.g., Stripe) to process subscription payments.
Legal and safety: when required by law or to protect our rights, users, or the public.

Cookies

We may use cookies or similar technologies for essential site functionality and to improve the Service. You can control cookies through your browser settings.

Data Retention

We keep information as long as needed to provide the Service and for legitimate business purposes such as maintaining records, resolving disputes, and enforcing agreements.

Your Choices

Newsletter: you can unsubscribe at any time using the link in our emails (if provided) or by contacting us.
Access/Correction: depending on your location, you may request access to or correction of your personal information.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No system is 100% secure.

Children’s Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. The latest version will be posted on this page.

Last updated: December29, 2025