Terms & Conditions

Acceptance of Terms

By accessing or using GembaLytics (the “Service”), you agree to these Terms & Conditions. If you do not agree, do not use the Service.

Service Description

The Service provides transformation intelligence and related features. The Service may change over time, and some features may require a paid subscription.

Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate information and keep it updated.

Subscriptions and Billing

• Paid plans are billed according to the pricing presented at checkout.
• Payments are processed by a third-party payment processor (e.g., Stripe).
• Subscription access may be suspended if payment fails or is reversed.

Acceptable Use

You agree not to misuse the Service, including by attempting to access it without authorization, interfering with its operation, or using it to violate laws or third-party rights.

Intellectual Property

The Service, including its software, design, and content (excluding user-provided content), is owned by GembaLytics and protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable right to use the Service as permitted by these Terms.

Feedback

If you submit feedback or suggestions, you grant us permission to use them without restriction or compensation.

Disclaimers

The Service is provided “as is” and “as available.” We do not warrant that the Service will be uninterrupted, secure, or error-free. Insights, dashboards, and outputs are provided for informational purposes and should not be the sole basis for business decisions.

Limitation of Liability

To the maximum extent permitted by law, GembaLytics will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

Termination

We may suspend or terminate access to the Service if you violate these Terms or if required for security or legal reasons.

Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes become effective constitutes acceptance.

Last updated: December 29, 2025